The Art of Hospitality: How Luxury Hotels Are Redefining the First Impression
In the ultra-competitive world of luxury hospitality, the smallest gestures make the biggest difference between a four-star stay and a truly bespoke experience. In the high-end hotel market, there is a growing trend of offering distinctive, personalized welcome gifts, either at check-in or already waiting in the VIP guest’s room. Some hotels go even further. They offer guests the opportunity to purchase perfumes, linens, toiletries, and other treasures to take home, long after their vacation has ended.